This is dictated by various loan products on offer and to a large extent by the client’s ability to secure and service the loan. Kindly refer to individual loan product of interest. We are flexible and revise the loan ceilings from time to time and from case to case.

Yes.
We are amenable to accepting conventional collateral with a caveat on ease of realization of underlying collateral in the event a borrower is unable to service their obligation even after we have extended grace periods, moratoriums on payment of interest or principal, loan restructures and rephasements. Realization of collateral is not our goal and is only entered into as the last option after a myriad of interventions have failed.

The interest rate is product depended and highly competitive. Loan duration is depended on loan product for instance salary advance has a month tenure while asset financing is for 3 years.

Upon completion of loan documentation paperwork and meeting requirements, as per various loan products on offer, we endevour to release funds within 24 hours.

Our preferred mode of disbursement is directly to client bank account via RTGS/Pesalink/Internal Bank  Transfers/Swift.

Do you buy off loans from other institutions?
Yes, we do.

Yes.

Clients are encouraged to clear their loans before maturity. As contained in our individual loan offer letters, early repayment of loans attracts an interest rate waiver ranging from 1% to 5% depending on loan product and time to maturity at the point of loan redemption.

Yes.

We observe the very best in industry standards. For starters, we are highly selective with our sources of funding making sure we comply to anti-money laundering and combating the financing of terrorism policies and procedures.

We also do not advance loans knowing the client has no ability to service the amounts advanced to avoid overburdening our clients with untenable obligations. To this end, every loan application is duly appraised and the final decision pegged on among other things, the client’s ability to service the borrowing.

We do endevor to comply to various laws and regulations in favour of our borrowers and these include Data Protection Act and Consumer Protection Act. This means for instance that we will clearly disclose all costs associated with borrowing and under no circumstance keep any costs hidden from borrowers. We also deploy robust corporate governance structures to anchor our activities.